Food & Beverage Manager

We are looking for an energetic and commercially minded Food & Beverage Manager to lead the F&B operation within a busy Entertainment & Leisure venue.

You will take ownership of the day-to-day food and beverage function, ensuring customers receive excellent service, high-quality products and a consistently enjoyable experience.

This is a hands-on role where you will be expected to lead from the front, working alongside the team during busy trading periods while maintaining strong standards across service, safety, stock control and profitability.

You will also play a key role in coaching and developing the F&B team, creating an engaging environment where employees feel motivated to deliver their best.

What You'll Be Doing

• Take responsibility for the day-to-day operation of the Food & Beverage department.
• Lead, motivate and support the F&B team to deliver consistently high standards of service.
• Ensure customers receive a welcoming, efficient and enjoyable experience.
• Maintain excellent standards across food preparation, presentation and beverage service.
• Train new and existing team members across all areas of the F&B operation.
• Ensure all brand, quality and safety standards are maintained at all times.
• Manage stock levels, ordering, deliveries and stock control procedures.
• Monitor wastage and implement effective controls to minimise unnecessary costs.
• Maintain accurate administration relating to HACCP, food safety, stock management and compliance.
• Prepare and manage team rotas while ensuring appropriate staffing levels across peak and quieter trading periods.
• Work closely with the General Manager to achieve and exceed revenue and profitability targets.
• Monitor departmental KPIs and take action to improve performance where required.
• Identify opportunities to increase F&B sales and average customer spend.
• Ensure all Health & Safety and food hygiene procedures are followed.
• Maintain a clean, organised and safe working environment.
• Deal with customer feedback and resolve any issues quickly and professionally.
• Support recruitment, onboarding, training and performance management within the department.
• Create a positive and engaging team culture that encourages excellent customer service.

You will be an enthusiastic and proactive manager who enjoys being at the centre of a busy operation.

You'll be comfortable working in a fast-paced, customer-facing environment and have the ability to balance strong operational standards with a fun and engaging customer experience.

You will ideally have:

• Previous Food & Beverage management, supervisory or team leadership experience.
• Experience within Leisure, Entertainment, Hospitality, Restaurants, Bars or another high-volume customer-facing environment.
• Strong leadership skills with the ability to motivate and develop a team.
• Hands-on experience within food and beverage operations.
• A good understanding of food safety, hygiene and HACCP procedures.
• Experience with stock management, ordering and wastage control.
• Good commercial awareness with an understanding of revenue, costs and profitability.
• Experience creating rotas and managing staffing levels.
• Strong communication and interpersonal skills.
• A proactive and practical approach to problem-solving.
• The ability to remain calm and make good decisions during busy trading periods.
• A genuine passion for customer service.
• Flexibility to work across a 7-day operation, including evenings, weekends and peak trading periods.

The Ideal Candidate

This role would suit someone who enjoys combining food and beverage management with the energy of an Entertainment & Leisure environment.

You'll be someone who leads by example, enjoys being on the floor with the team and understands that great F&B is about more than simply serving food and drinks – it's an important part of the overall customer experience.

You'll bring energy, personality and strong operational standards to the department, helping create an F&B offering that customers enjoy and a team that takes pride in delivering it.

• Uncapped Quarterly Bonus 
• Food & Drink Discount
• Activity Discount 
• Fast Track Career Progression